The customer services rep called Tracey Taylor contacted me to basically repeat what is on the website including references to the Communications Act 2003.
My response below.
"Hi Tracey,
I already understand where the licensing authority stands with regards to what it covers. Unfortunately, I still don't understand why you cannot dig into the director's overpaid pockets and give people back the money they deserve. For that reason, until I get a refund I will continue to keep my internet posts on line and will continue to mention the problems I have faced with your company.
Thanks"
It's a measly £15 or so, don't you think they would have just given me the money back now to shut me up?
Hi James, as you're clearly a kindred spirit we'll be reading your blog with interest. If you haven't seen our own yet, you might find it of interest too: TV Licensing Blog
ReplyDeleteCan I recommend our free ebook.
Thanks for your comment. Your blog looks great. Even before I had any issues with TV Licensing, I've always found blogs like yours a great interest as it gives the consumer information on how to handle situations with them should they get something wrong.
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